shipping policy
- Shipping Methods:
- We offer North-Island wide shipping..
- Shipping rates are calculated based on the weight of the products and the destination address.
- Shipping Rates:
- Shipping rates are calculated at checkout based on the total weight of the order and the shipping destination.
- Rates are subject to change and may vary depending on carrier fees and surcharges.
- Delivery Times:
- Orders are typically processed and dispatched within 1-2 business days of receiving payment.
- Delivery times vary depending on the shipping method selected and the destination address.
- Estimated delivery times will be provided at checkout and may vary due to factors such as public holidays or unforeseen delays.
- Tracking Information:
- Tracking information will be provided once the order has been dispatched.
- Customers can track their order using the provided tracking number through the carrier's website or by contacting customer service.
- Shipping Restrictions:
- We do not ship to PO boxes or parcel lockers.
- Shipping addresses must be valid physical addresses within New Zealand.
- International Shipping:
- Currently, we only offer shipping within the North Island of New Zealand and do not ship internationally.
- Damaged or Lost Shipments:
- We are not liable for any damage or loss of goods that occurs during transit.
- Customers are encouraged to inspect their package upon delivery and report any damage to the carrier and our customer service team within 48 hours.
- Contact Information:
- For any inquiries or assistance regarding shipping, customers can contact our customer service team at info@readyfix.co.nz.